Privacy policy

This Privacy Policy explains how KindHaven Co ("we," "us," or "our") collects, uses, and shares your personal information when you visit or buy from our online store.

Information We Collect

Information you give us: your name, email, shipping and billing address, phone number (if provided), and order details when you buy or contact us.
Payment information: payments are handled by our payment processors through Shopify. We don't store your full card number.
Information collected automatically: device and browser information, IP address, pages viewed, and how you interact with the store, collected through cookies and similar technologies.

How We Use Your Information

To process and ship your orders and send order and tracking updates
To answer questions and provide customer support
To prevent fraud and keep the store secure
To improve our store and, with your consent where required, to send marketing emails and show relevant ads

How We Share Your Information

We share information only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, our fulfillment and shipping partners, and advertising and analytics providers (for example, Meta and TikTok). We may also share information when required by law. We do not sell your personal information.

Cookies and Advertising

We and our partners use cookies and similar tools to remember your cart, understand how the store is used, and measure and personalize ads. You can control cookies through your browser settings.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of certain uses, such as targeted advertising. You can unsubscribe from marketing emails at any time using the link in the email. To make a request, email us.