Shipping policy
Free US Shipping
Every KindHaven Co order ships free within the United States.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Delivery Time
After processing, delivery usually takes 3–7 business days. Most orders arrive within about 5–10 business days of purchase. Delivery times are estimates and may be longer during holidays or due to carrier delays.
Tracking
Once your order ships, we'll email you a tracking number so you can follow it to your door.
Where We Ship
We currently ship to addresses within the United States only.
Address Accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we'll do our best to fix it before your order ships.
Lost or Delayed Packages
If your tracking hasn't updated in several days or your package seems lost, email tnaships11103@gmail.com and we'll help.